Payments
Collection Procedure
Pay orders / Demand Drafts are collected for DHA City Karachi against dues/Installments, design studio fee, demarcation fee, Surcharge, restoration charges, membership fee, transfer fee and other charges through following 4 different ways: –
Collection through Cash Counter (DHAC Head Office)
Pay orders / Demand Drafts are collected at DHA City Cash Counter in DHAC Visitor Center through following ways.
- By Post to DHAC Directorate Building.
- By personally visit of the members to DHAC Directorate Building.
It has been noted that 75% of total collection amount received in DHAC Directorate Building through Cash Counter and by post.
Collection through Banks
Members deposit their dues (installments / surcharge) in following designated banks through specialized deposit slips placed in the bank branches.
- Askari Commercial Bank
- HBL Bank
- MCB Bank
- Standard Chartered Bank
These banks collect the dues and send MIS Report to DHA City Karachi very next 2 to 3 days.
Direct Transfer Facility (For Overseas Members of DHAC)
Members transfer their dues in DHA City Karachi Silk Bank Account.
Online Payment through Credit Card (Master / Visa)
Members also pay their dues through Credit Card (Master / Visa).
Collection Processes
Collection through Cash Counter (DHAC Visitor Center)
Payments are accepted in favour of “DHA City Karachi” against plots installments, surcharge, membership fee and transfer fee etc.
By Post to DHAC Directorate Building
- Pay order received in DHAC CRD depart from member
- CRD depart hand over Pay order to cash counter concerned staff very next day
- Counter staff ensure the details of member is correct (i.e., Name, file No, membership No,) before making of receipts
- Counter staff made receipts as per details provided by member and print 3 x copies of receipts
- 1 x copy are dispatches next day to member along with “post receipt letter”
- 1 x copy are send to T&R Dte for file record
- 1 x copy are bind for finance record
By Personally visit of the members
- Member visit to DHAC Visitor Center along with pay order at cash counter
- Counter staff ensure the details of member is correct (i.e., Name, file No, membership No,) before making of receipts
- Counter staff made receipts of member and print 3x copies of receipts
- 1 x copy are hand over to member at same time
- 1 x copy are send to T&R Dte for file record
- 1 x copy are bind for finance record
- At the closing hours cashier generates the instruments summary through software system and reconcile with physical pay order in hand.
- After reconciliation, physical pay order is hand over to bank staff by head of cash counter staff.
Collection through Banks
Members deposit their dues (installments / surcharge) in following designated banks through specialized deposit slips placed in the bank branches.
- Askari Commercial Bank
- HBL Bank
- MCB Bank
- Standard Chartered Bank
Processes
- Members visit to designated bank branch for depositing their dues (installments / surcharge)
- Members fill pre-printed deposit slip with compulsory field (i.e. Name, membership #, file #, CNIC#)
- Banks deposited amount in DHA City Karachi account & enter compulsory member’s details in system.
- Banks forward Details MIS in xls format to DHA through email next 2 to 3 days
- After receiving Bank MIS Data from banks Finance staff retrieves Bank MIS data from external e-mail PC
- Verification Bank MIS Data with DHA City Financial management system software (i.e. File # , membership# , inst # )
- Formatting of Excel sheet (as per PIMS Software’s requirement)
- Uploading Bank MIS Data in PIMS software
- Bulks Posting of Entries (Batch posting) approx 60% of data are posted
- Individual Posting of Entries against multiple installments reaming 30% of data are posted to this activity
- Approx 90% data are posted through above mention activities and 10% are remains un-posted due information mismatch, incorrect or not provided.
- Reaming 10% un-posted data are subsequently posted when verified from members through query
Direct Transfer Facility (For Overseas Members of DHAC)
Members transfer their dues/Installments in DHA City Karachi Silk Bank Account.
Online Payment through Credit Card (Master / Visa)
Members also pay their dues/Installments through Credit Card (Master / Visa) bank.
Preparation of Payment Receipt
Payments in connection with clearance of plot dues, payment of fee on various accounts, license fee and rent etc., are only acceptable through Pay Order / Demand Draft in favour of “DHA City Karachi at Cash Counter / Finance Directorate. Payment through cheques and cash are discouraged, however payment through these modes may be accepted in exceptional/special circumstances.
- Cashier while accepting payments from members ensures that plot /property / shop No. , etc. , on the back of Pay Order / Demand Draft has been mentioned.
- I/c Cash Counter responsible to ensure clearance of outstanding dues in full as it is pre-requisite before acceptance of any service fee e.g., Transfer /Mutation, Completion Plan, Fee for B /C lease etc.
- Before leaving cash, counter members are asked to check acknowledgment receipt carefully and ensure that Membership No. , Name of Owner/member, Plot no. location and amount correctly mentioned therein, any change thereafter can be made on a written request and after thorough scrutiny of file and will be subject to satisfaction of the concerned authorities.